Intelegencia experts's views on the latest trends, innovations and best practices in the field of Technology
In this article, we will be describing 5 features of ServiceNow that allowed the platform to be one of the most trusted ITSM solutions in the market. Let’s get right into it.
Here are some of the best chat applications that you can use to ensure that your customers get the service and support they need.
To make things easier and for you to achieve the best results possible, it may be best to get inbound customer service solutions. Here are a few reasons why.
Before you go off and start searching for administrative assistant virtual services, you need to have a clear idea of the kind of work you will be delegating to a VA. This is why we compiled a list of tasks you can assign to a VA, should you decide to hire one for your business.
Without proper accounting and bookkeeping, how is a business expected to stay on top of its gains and losses? Entrepreneurs know all too well the importance of hiring seasoned professionals for the job.
At the beginning of 2020, we saw an increase in remote job openings and remote working tools that cater to business across all industries. Big brands like Xerox and Dell started to give full support to their staff to work fully remote, and more store locations are closing thanks to eCommerce.
Prospecting is the lifeline of any business. Without a proper prospecting strategy, you’re losing the opportunity to cater to more customers and generate more sales for your company. Even so, a good number of companies fail to see the importance of crafting a good, precise strategy.
In this day and age, there are a lot more options to connect with brands as a customer and for them to offer support to us as consumers. From writing snail mails to telephones to sending out emails and tweets, we now have live chat customer service options for customer service and support.
No matter how big your organization is, talking to your customers can make or break your business. From that alone, it’s easy to assess the importance of outbound calls in reaching your corporate goals. Even from a customer service perspective, calls are an excellent way to connect and..