Intelegencia experts's views on the latest trends, innovations and best practices in the field of Technology
At the beginning of 2020, we saw an increase in remote job openings and remote working tools that cater to business across all industries. Big brands like Xerox and Dell started to give full support to their staff to work fully remote, and more store locations are closing thanks to eCommerce.
Prospecting is the lifeline of any business. Without a proper prospecting strategy, you’re losing the opportunity to cater to more customers and generate more sales for your company. Even so, a good number of companies fail to see the importance of crafting a good, precise strategy.
In this day and age, there are a lot more options to connect with brands as a customer and for them to offer support to us as consumers. From writing snail mails to telephones to sending out emails and tweets, we now have live chat customer service options for customer service and support.
No matter how big your organization is, talking to your customers can make or break your business. From that alone, it’s easy to assess the importance of outbound calls in reaching your corporate goals. Even from a customer service perspective, calls are an excellent way to connect and..
It’s no secret that internet connection made everything convenient – from ordering groceries to booking salon appointments. Yet, even with that level of impressive accessibility, customers still prefer phone support over email or chat.