Inbound/Outbound Call Center Services

Customer Services

Outsourcing to Intelegencia is a no-brainer. Our backend team knows what customer service is and has been providing it with phenomenal success for a leading skin care brand as well as educational facilitator. Whether through phone calling or email, inbound or outbound, Intelegencia is always aiming at resolving whatever issues customers contact us with.

Some of our customer service offerings help clients in the following ways:

  • They get to have their concerns addressed on a variety of issues such as Product Info, Order Status and Delivery Tracking details
  • Customers get to know more about the brand and all the ways in which they stand to get value proposition from it
  • All stakeholders are taken into loop affecting the business of the client and communicated to with utmost clarity and deftness.
  • Third parties get to have their queries, concerns and doubts resolved and just in case any one wants to reach out to the other, the same gets facilitated with minimal interference.
Customer Service

In partnership with

  • MicroSoft
  • SalesForce
  • Cherwell
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