Intelegencia experts views on the latest trends, innovations and best practices in the field of Technology
BMC Remedy and ServiceNow are the most widely used ITSMs, but offer slightly different functions. Read further to find out which one is right for your company.
At Intelegencia, we deliver results to businesses seeking to scale their eCommerce presence and get the most out of their digital marketing efforts. We have years of experience in optimizing websites, managing shipping logistics, and improving conversion rates
clients not only want cost efficiency, but also the assurance that their business will operate optimally. This is why, as a business process outsourcing company with a broad spectrum of client portfolios and services, Intelegencia values client trust and confidence with utmost importance.
These are just a few of the initiatives that Intelegencia conducted in order to lessen the impact of the crisis to our valued employees. To accomplish this, collaboration was key, and this enabled the entire company to function properly despite the global situation.
Handling business operations via in-house staff can be taxing at times. Also, it can incur massive costs over time, which eventually compels businesses to settle with lower ROI. However, your business doesn’t have to end up that way, as Intelegencia can revive your operations through Best Solution
At Intelegencia, we aim to assist companies in becoming more competitive and rise above the competition in their respective fields by using digital solutions that are not only efficient, but are also able to completely transform a business to its full potential
With its vision of pioneering innovations and breakthroughs in its field of expertise, the Business Excellence team has been the driving force of the company in attaining its goal of becoming a top player in the business process outsourcing industry.
In this article, we will be sharing with you the experience of one of our clients, in hopes of giving you an idea of what it is like to partner with Intelegencia, and why our clients place so much value in the services that we offer.
Intelegencia has garnered numerous awards and citations, most notable of which is Deloitte’s Technology Fast 50 India and Fast 500 APAC.
Big data is a useful tool that many businesses fail to utilize properly. But why is big data important to your business? The following should tell you why.
Described as a software interface that offers a service to other software. APIs give applications the ability to access data and interact with other software and operating systems.
In this article, we will be describing some of the key differences between Azure DevOps and Jira. We are doing this in order to give you a small idea on what these two platforms are capable of, so you can decide what tool is best to go for when creating your own projects.
The way the end product looks is often what matters most. But what makes for good 3D rendering design? In this article, we will be describing a few key things that you have to keep in mind when making 3D models.
In this article, we will be describing 5 features of ServiceNow that allowed the platform to be one of the most trusted ITSM solutions in the market. Let’s get right into it.
Here are some of the best chat applications that you can use to ensure that your customers get the service and support they need.
To make things easier and for you to achieve the best results possible, it may be best to get inbound customer service solutions. Here are a few reasons why.
In this article, we will be discussing the common challenges organizations face when deciding to migrate to the cloud, as well as solutions that may help you overcome these challenges.
In the eCommerce space, creating effective SEO content is a must. Here are a few things to keep in mind when building quality SEO content.
Affordable accounting services can be found all over the internet. If your business is still growing and you need help with accounting, these tools can help.
Before you go off and start searching for administrative assistant virtual services, you need to have a clear idea of the kind of work you will be delegating to a VA. This is why we compiled a list of tasks you can assign to a VA, should you decide to hire one for your business.
Before you dive in to Azure DevOps’ latest features, you have to know the basics first. Here is an explanation for some of the basic features of Azure DevOps.
Azure DevOps’ latest features allow your team to collaborate effectively. Here are the benefits of using Azure DevOps so you can stay ahead of the competition.
DevOps has a learning curve that can be difficult to get through. DevOps consulting services can ease the strain a little bit. Here’s what you need to know.
Internet marketing services can take your brand to the next level. These are three services an online marketing agency can do for you and your growing business.
Virtual assistant services are getting popular day-by-day. Here’s what you need to know about virtual assistants and how they can take care of your business.
Hiring an online marketing agency may not be an option for a budding business. These 4 SEO tools can help you before you invest in internet marketing services.
Outsourcing a virtual assistant can be a great investment for your business. Here are three things to keep in mind when choosing virtual assistant services.
Financial accounting services can help your business more than you think. Consider getting affordable accounting services as your business grows.
Outsourcing for software infrastructure is convenient but isn’t safe from risks. How can you outsource your IT infrastructure safely?
Moving your digital assets to a cloud environment is the first step in the cloud journey. Here are some advantages of turning to cloud solutions for your business data and applications
If you are interested in learning how to use Microsoft Azure and do not know where to start, you can begin by going through these 4 online courses.
What’s the difference between cloud computing vs traditional outsourcing? Learn more about the two types of data storage.
Whether or not you are planning to keep the remote work setup even after we make it through the pandemic, the business world will continue to grow more and more digital and IT-dependent. Now that the world has slowed down a bit, take this chance to evolve and be one step ahead of the competition.
Cloud computing gives us endless opportunities to store, transfer, and manage data without compromising our local devices. Many of the services and applications we enjoy today wouldn’t be possible without the power of cloud application development services.
As the growth of remote work and learning speeds up in the midst of a global pandemic, more and more organizations are realizing the importance of cloud data storage. Let’s take a look at 5 of the major concerns that cause hesitation for many entrepreneurs.
While It may seem like an overwhelming task, there are tons of tools in the market that assist with easy competitor analysis. Here are three programs that Amazon sellers frequently use on their online stores.
Outsourcing accounting and bookkeeping services goes beyond saving time and money. Hiring professionals for these specific functions allows business owners to focus on building the core business functions.
Investing in bookkeeping and accounting services is one of the most crucial decisions for a company. Professionals that hold expertise in these areas can help your company grow through data-driven insights and strategies.
Keeping track of your financial data is a vital part of having a successful business. Whether it is completed daily, weekly, or monthly, all transactions made by your business need to be recorded properly.
Without proper accounting and bookkeeping, how is a business expected to stay on top of its gains and losses? Entrepreneurs know all too well the importance of hiring seasoned professionals for the job.
The A9 Search Algorithm isn’t a new term to the growing e-Commerce community. Any established seller in the online marketplace would probably have explored it, or at least googled the phrase once. What exactly is it and how does it work? Let’s take a look at the basics.
Just as with any new system, implementing continuous testing calls for a rigid planning and preparation stage. There are tons of factors to consider: infrastructure, business demands, timing, and people.
To help you decide whether to hire an in-house developer, here's a shortlist of strategic factors you might want to look at:
Knowing that there are differences between the two is one thing, but it can be tricky to distinguish precisely these contrasts. Here are some of the key differences between software engineering and software development to help mitigate your confusion.
E-Commerce is slowly becoming the future of business. Considering the pandemic's effects in the industry, setting up your own eCommerce website has been one of the best solutions to keep your business alive.
Outsourcing software as a service (SaaS) is absolutely worth it, especially if you have the right software development services partner. Outsourcing Saas is cost-effective and will help your business upscale revenues regardless of your business size.
What is a citizen developer movement, and how can facilitate growth in businesses through rapid digital transformation?
To save time and effort on software development, here are feasible software development solutions for both the developers and clients.
For an organization to thrive, there must be a constant effort to provide new learning and development opportunities.
“Google it,” is a common line for the ordinary folk. While it seems like nothing more than everyday jargon, this phrase tells a lot about the influence of the biggest search engine on the internet today.
Amidst the global pandemic's strain, the spike in cybercrimes has gotten even worse than in previous years. No matter how much software security teams heightened their defenses, cybersecurity attackers' methods continued to get more sophisticated and adaptable.
If you're familiar with the product development spectrum, you may have realized that consumer and enterprise software solutions are extremely different. But what exactly separates the two, and how do you choose which development framework to choose for your business?
After the world went into lockdown as a response to the COVID-19 pandemic, health professionals were quick to counter by starting clinical trials for a vaccine. The disease that had plagued more than 200 countries called for more than face masks and social distancing.
Called Enterprise Systems, these tools assist companies in handling operations and making information accessible to all employees. There are currently three main types of enterprise systems that cater to different business needs.
Technology has always played an integral role in meeting the changing needs of commerce. With the advancing pace of technology, organizations deploy innovative and timely solutions to create an edge in their industry's competitive pool.
It’s a no-brainer: Having a custom software solution can change the way you get things done. To better understand which application to use, you must first have a grasp of what you want to do with the tool.
Whether you’re an employee or an entrepreneur, you must be familiar with human resources and the processes that go under the department.
2020 has finally ended. It was a tough year for everyone, but humankind has always shown great resiliency towards the deadly COVID-19 virus.
For any custom software development project, the goal is to make the client’s life easier by conceptualizing, designing, developing, and deploying a software program that fits their organizational needs.
Digital transformation has picked up the pace during the pandemic, and many businesses are now relying on Software Development services to keep up with today’s demand and competition. But what exactly is software development, and how can we measure its success?
Considering a custom enterprise software development is a game-changer. Organizations turn to custom software solutions to improve their business processes across the entire enterprise with minimal cost and effort.
If you’ve been exploring the idea of an enterprise software, you might have dabbled into one of the many programming groups on social media but got lost in the tech jargon.
If you’ve ever been your company’s decision-maker, you know how difficult it can be to make the right call – especially when you’re on the lookout for a software development service company.
Expanding your business includes scaling your platform, not just in the physical retail space but also in the online market. When it’s time to move forward with custom software development, you can get started with a few steps and careful planning.
To all shopaholics: Who carries cash in their wallet anymore nowadays? It’s been all about bringing cards, tapping phones, and scanning QR codes for payment, especially after months of staying at home due to the global pandemic.
First impressions are crucial in the business industry. It can make or break a brand’s chances of making a sale. You’ll find that most organizations invest in their websites and storefronts to make it appealing to passers-by.
It’s not new for a business so have its own website, especially today when everyone prefers to stay at home and transact online. Thousands of pages flood the internet on a daily, and consumers are fed with tons of options for every retail need.
Creating a reliable and impressive software isn’t the work of one developer, but a whole team. When tech minds brainstorm, you can expect a result that goes beyond expectations.
Google has long been the playing field for digital marketing. Its advanced algorithm and impressive recommendation systems make it a priority for anyone who wants to gather clicks.
Much like any other Microsoft tool, Azure DevOps is a trusted software for many professionals in the tech industry. The Team Foundation Server successor immediately made it to the ranks of the best platforms shortly after its release In 2019.
An overwhelming number of websites were found compromised by a sophisticated botnet called KashmirBlack that attacked through vulnerable content management system (CMS) platforms.
Nobody could have predicted the influence of IT in other industries, especially commerce. What was once confined in computer rooms is now changing the way we transact and do business.
Microsoft has always been at the forefront of releasing developer tools that impress and get the job done. Two of its more popular tools are Azure DevOps and GitHub. While these programs offer different features, similarities, and differences,
If you tried to imagine how things would be today without mobile phones, applications, and the cloud, it would be quite tricky. The convenience that we enjoy – instant messaging, easy access to files, storage back up, and many others – is made possible by cloud computing.
Having IT systems in place is a must for every brand, whether digital or traditional. Employees can enjoy automated systems and easy access to data with a reliable infrastructure in place. Yet, as helpful as the benefits are, no IT system is perfect.
Technology is everchanging. What we consider as modern now could become obsolete in two to three years. The pressure to continually keep up is brought by the increasing demands of consumers – particularly on new Smartphone trends.
We live in a world where machines are present in our daily lives. Especially true during the COVID 19 pandemic, many of us are now consuming twice the digital content we used to. Providers like Netflix, shopping platforms like Amazon, and streaming applications like Spotify take up our leisure....
Countless technology trends have surfaced throughout the years. But if there’s one innovation that kept enthusiasts on their feet, it’s Blockchain. Blockchain has evolved since its introduction to our social consciousness ten years ago.
When you're starting your business, it can be fascinating to order your items in bulk and deliver them to your customers' doorsteps as soon as possible. However, too much or too few of your inventory could affect your company significantly.
Prospecting is the lifeline of any business. Without a proper prospecting strategy, you’re losing the opportunity to cater to more customers and generate more sales for your company. Even so, a good number of companies fail to see the importance of crafting a good, precise strategy.
At the beginning of 2020, we saw an increase in remote job openings and remote working tools that cater to business across all industries. Big brands like Xerox and Dell started to give full support to their staff to work fully remote, and more store locations are closing thanks to eCommerce.
In this day and age, there are a lot more options to connect with brands as a customer and for them to offer support to us as consumers. From writing snail mails to telephones to sending out emails and tweets, we now have live chat customer service options for customer service and support.
In this day and age, there are a lot more options to connect with brands as a customer and for them to offer support to us as consumers. From writing snail mails to telephones to sending out emails and tweets, we now have live chat customer service options for customer service and support.
If you want to bump the number of visitors on your website, you'll need the right mix of text and visuals to attract users. A few years ago, creating a website was a difficult task because of the tedious coding process behind it.
They say the workplace is an employee’s second home. It’s not new to hear of a company embracing fun activities, happy hours, and nap pods in empty office spaces to keep teams engaged and positive about their work.
Nothing screams, "Buy me!" more than storefront windows with visually appealing setups and perfect lighting. In eCommerce, those displays come in the form of the product page. Although set in entirely different stages, both traditional and digital merchandising have the same end goal:
Once upon a time, the internet was only a tool for searching for information and connecting with loved ones. Today, it’s hard to imagine it again as just that and nothing more – especially when almost every daily task involves scrolling through our phones or checking our laptops.
Accounting is an integral part of every business, and for some entrepreneurs, it’s also the most frustrating. Small tasks, like expense tracking, take the excitement away from nurturing and building a company.
In the business world, nothing attracts customers more than appealing videos. With mesmerizing animation and the right soundtrack, marketing videos already put brands one step closer to persuading potential clients.
Marketing has always been a key player in reaching a business's success. As long as the marketing team can tap the correct people using the right channels, you can guarantee continuous sales and loyal consumers.
Running a business is nothing short of fulfilling. The elating feeling of hitting targets and reaching milestones make all the other hectic work worthwhile. But of course, no business leader can escape the tedious tasks that come with maintaining a company. Ranking first on the list of stressful...
When you’re a startup company, you would probably want to do everything in-house. Aside from fund allocation, another reason behind this trend is the convenience of managing a small brand when working with a tight-knit team. While it seems like the best choice for a budding eCommerce company..
Anyone can become an online entrepreneur. With the right skills and mindset and platforms like Shopify and Magento, starting (and maintaining) an online business has never been more accessible. In recent times, many people continue to jump on the trend. It wouldn’t be surprising...
But if you want to reach more people and get better results for your online presence, you’ll need to do more than churning out quality content. If you search Google for the “top restaurants around the metro,” it will pull up thousands of results. Yet, not all those results will get the same..
After a massive boom in 2017, Virtual Assistants (VA) have seen incredible growth in career demand and popularity. Thanks to the proven skills and effectiveness of professionals in the market, off-site services continue to dominate the eCommerce industry.
Shopping online has never been easier. We have options like online payment and next-day delivery that make retail therapy incredibly convenient. Even during a time when everyone’s staying at their homes, people can easily shop their favorite brands without stepping a foot outside.
No matter how big your organization is, talking to your customers can make or break your business. From that alone, it’s easy to assess the importance of outbound calls in reaching your corporate goals. Even from a customer service perspective, calls are an excellent way to connect and..
If you're not a programmer, a developer, or an individual with the slightest bit of interest in tech, creating a mobile app could sound frightening. Yet, it’s essential for business leaders who want to stay ahead during the digital age. Thankfully, there are beginner tools..
Part of every company's marketing strategy is to strengthen its digital identity. And your website is responsible for the vast bulk of your online customers and presence. All too often, businesses focus too much either on optimization or design, leaving behind one or the other under...
It’s no secret that internet connection made everything convenient – from ordering groceries to booking salon appointments. Yet, even with that level of impressive accessibility, customers still prefer phone support over email or chat.
Ten years ago, none of us would have imagined the impact that mobile applications have now. Whether it's for personal leisure or a marketing strategy, a good phone software can create an experience that resonates with its user. Today, companies are hopping on the app trend by delivering.....
In an era of interconnected devices and automation, any brand that wants to hop on to the digital transformation trend knows how powerful APIs are. Called the "Superheroes of Mobile Apps," APIs are behind the seamless designs and reliable functionality that we enjoy.
Creating a mobile app is nothing new for professional developers. No programmer will back down from building a new project through Java, Objective-C, or C#. On the flip side, mobile app development can be a frightening subject for a tech newbie. Thankfully, powerful platforms like React..
With the emerging mobile generation comes a new sense of urgency to keep up with modern technology trends. Commerce faces increasing demand and heightened competition on a daily, especially with new online brands entering the market regularly. As expected, enterprise mobility is now a..
On average, how often do you hop online to send emails, stream movies, or listen to music? Behind the scenes, we have cloud computing to thank for the entertainment we have for leisure days, among many others. About 95 percent of people use cloud computing without knowing it. Online storage..
At Intelegencia, Customer Experience is a quality core Key Performance Indicator (KPI) metric in our Customer Service verticals.
Today, the right digital presence is no more about just having a website. With the world turning mobile-first, people now prefer to browse the internet on their mobile phones more than on computers and laptops. This has led businesses to take their products and services mobile..
Big data, a term that has been around since 2005, has ever since enabled businesses to predict future problems, discover new business opportunities, create better strategies, and make well-informed business decisions. It initially started with very essential collection and analysis of data..
Operational efficiency is essential to all businesses. However, sadly, not all of them have the IT resources required to maintain this efficiency. The chances for small and growing businesses to have limited IT resources is even less, which means they’re more likely to fall behind in their IT..
Short for Structured Query Language, SQL is a programming language that can manage data held in relational database management system. It lets you access and manipulate databases. For example, it can retrieve data from a database, insert or update records in a database, delete records from..
2020 has brought in a lot of new technologies and trends to the development world. With artificial intelligence and IoT, among other revolutionary technological trends rising rapidly, the programming world has undergone a revolutionary change. Some of the new technologies and trends that...
You ever wondered how some business owners could crack million dollar deals? There is no mystical explanation to it. It all boils down to the fact that they analyze their data and convert it into useful insights and actionable information. However, it isn’t that straight and simple. Analyzing...
Azure DevOps, the new release of Visual Studio Team Services (VSTS), is a hosted cloud offering. Whereas, Azure DevOps Server, the latest release of Team Foundation Server (TFS), is an on-premises version with many kinds of limitations.
One of the most common mistakes that business owners make, which puts their business at risk, is that they deprive themselves of the benefits of outsourcing. It’s no less than an unbeneficial obsession to think of doing and controlling every aspect of your business yourself...
Can machines think? Until the 20th century, answering this question in the affirmative was next to impossible. But today, with the existence of Artificial Intelligence (AI), a branch of computer science, we have reached very close to answering that question in the affirmative.
Mobile apps have taken the world by storm. Are you rolling your eyes already at this obvious statement? But there are some excellent ways in which mobile apps help people these days. If you have a smartphone, you just cannot do without at least a dozen mobile apps, can you?
When organizations produce software systems and applications, there are various security elements and vulnerabilities that pop up. Evaluating these becomes inevitable to ensure that users are served with applications that are safe, free from vulnerabilities, and function flawlessly.
The way an application (be it a web app, naïve app, or server-to-server application) gets an access token is what a grant type means in OAuth 2.0. Access tokens are what allow access to specific defined server resources. In simpler terms, they grant permission to a client to access some..
In modern QA, test automation engineers are too focused on continuous integration and automating tons of tests (most of them crappy) that it often leads them to lose sight of the big picture. Tons of automation tests does not mean better quality software. Even if all your functional tests..
In the current business scenario, implementing test automation has become critical, with user experience becoming one of the essential factors in deciding the success of a software product. While choosing test automation tools, enterprises consider several factors to obtain the desired outcomes.
The way IT services are delivered, and large data sets are analyzed have been wholly transformed today. It has already been two decades that cloud computing has existed. Although it has existed for nearly as long as the internet, it is only in recent times that it has gained widespread use ...
Kubernetes (K8s) is designed as an open-source system engineered to automate deployment, scaling, and management of containerized applications. This system easily groups containers that make up an application into logical groups for simple management and discovery.
Continuous Integration (CI) in Automation Testing: This process comes into play when we have continuous deployment of an application. Each Deployment is then verified by an automated build, which detects problems at the early stage.
Android 8.0 (API level 26) and later versions have introduced the Picture-In-Picture (PIP) mode. Smartphones running on Oreo can now use the PIP mode, which allows apps to be in PIP state so the user can view multiple windows at a time.
Microservices has been dominant and widely used nowadays. Not long ago, a lot of applications we were building were Monolithic. A few years ago, if we were to engage in a project to develop a School Management Application composed of multiple and smaller modules such as Examination,..
Over the past few months, our organization has seen the effectivity of Katalon, taking up many queries. Since the team of quality assurance engineers at Intelegencia do a lot of work on it, we thought it was only appropriate to share our experience with it. This also gives every reader..
You realize how good something is, only when you get a chance to work on it. As we at Intelegencia did, when a leading healthcare benefits management organization from the Middle East approached us with a problem which they thought only we could fix, given our expertise on Tableau as a..
One of the world’s leading providers of mobile device trade-in and reuse solutions approached Intelegencia to have its existing Angular JS portal to be upgraded to Angular 5. The client wanted enhanced search visibility of its portal on top search engines. They wanted it to be...
In a previous post that we did on Umbraco, we highlighted a few points that make it a truly great open source Content Management System (CMS). The fact that it is ideal for content writers because of its simple editing and publishing interface, its wide usage to develop small scale...
Umbraco is an open source Content Management System (CMS). Umbraco is scalable and provides smooth integration with Microsoft infrastructure. Content writers must consider Umbraco as their first choice for its impressive yet simple editing and publishing interface. Umbraco makes..
We at Intelegencia get many questions on Automation. Technology companies are curious to know about the most suitable tools to automate. Manual effort consumes a lot of time and energy and mundane tasks become very tiresome. This is where automation helps.
How does an application monitoring tool help in getting a software up and running? What would it cost? Which is the best one available in the market? These are questions often asked of us, here at Intelegencia.
Fully tested software product offerings enjoy a very high rate of success amongst clients as compared to software untested for bugs, errors and functional anomalies. Moreover, such offerings are prone to severe criticism when identified to be faulty at the time of use. As a vendor of..
Consultations are useful in order to make your product offering better. When done by experts, they can really be the difference between an ordinary and extraordinary software. Reason being, someone who has worked on a particular technology for years and understands its intricacies..
Manual testing goes a long way in ensuring a flawless software product. When an experienced test engineer begins to work on your software as an end-user, identifying errors impeding your product’s performance takes lesser time. Moreover, other things that become easy to recognise and fix are..