Philippines · Customer Experience Center
Intelegencia Antipolo City
On Sumulong Highway in Antipolo City, this center is one of three Philippine locations powering Intelegencia's customer service operations, part of the delivery network handling 5M+ customer interactions a year at a 94% average CSAT.
Address
OTC Building, Sumulong Highway, Antipolo City, Rizal 1870, Philippines
Role
Customer experience center
Timezone
PHT (UTC+08:00)
Network
One of three Philippine delivery locations
From this location
What we deliver from Antipolo City
Omnichannel customer support
Voice, chat, email, and in-app support delivered 24/7 by trained specialists, part of a global team of 1,200+ support professionals covering 12+ languages.
Training & quality management
Dedicated training and QA calibration keep new pods launch-ready in 2–4 weeks, including product knowledge training and systems integration.
Seasonal scale
Teams flex up for peak seasons and new market launches without missing a beat, staffing elasticity being the point of the Philippine network.
One delivery network
Local office, global team behind it
Antipolo City is one of six Intelegencia offices across three regions, with a 2,000+ strong distributed workforce serving 160+ global customers. Every engagement gets the local point of contact plus the follow-the-sun delivery capacity of the whole network.
6
Offices across three regions
2000+
Distributed workforce
160+
Global customers
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