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The Importance of Big DataData Engineering
Loise DealaNov 1, 20212 min read

The Importance of Big Data

Big data is a powerful collection of customer database and social media information. Learn how big data helps businesses predict trends, mitigate risks, and improve operations.

What is API: Types, Uses and ExamplesData Engineering
Jerick BaluyotOct 26, 20213 min read

What is API: Types, Uses and Examples

If you have kept up with the technology world for a long time, you have probably heard of the term API. API, or Application Programming Interface, is described as a software interface that offers a…

Azure DevOps vs. Jira: Three Critical Differences for Dev WorkflowsTechnology
Antriksh TewariSep 29, 20216 min read

Azure DevOps vs. Jira: Three Critical Differences for Dev Workflows

Choosing the right project management tool is vital. We compare Azure DevOps and Jira across traceability, search query capabilities, and strategic focus.

Essential Principles for High-Quality 3D Rendering DesignTechnology
Antriksh TewariSep 14, 20216 min read

Essential Principles for High-Quality 3D Rendering Design

Discover the core principles of professional 3D rendering design, from planning and software selection to texturing, lighting, and web integration.

5 Features of the ServiceNow Ticketing System You Should Know AboutCustomer Service
Mer CortezSep 12, 20213 min read

5 Features of the ServiceNow Ticketing System You Should Know About

ServiceNow is a powerful platform that is aimed at providing organizations with the tools needed to handle technical issues effectively. Think of it as an IT Service Desk that could also be used to…

Chat Apps You Will Need for Customer Service and Support in 2021Customer Service
Mer CortezAug 17, 20212 min read

Chat Apps You Will Need for Customer Service and Support in 2021

Changing consumer needs and market trends have tremendous effects on businesses – everyone wants to grab the maximum traffic for their websites and conversions with the aid of different platforms and…

Reasons Why You Should Outsource Your Customer ServicesCustomer Service
Loise DealaAug 16, 20213 min read

Reasons Why You Should Outsource Your Customer Services

Customer service is an important part of a business. Your connection with your customers is what builds a positive reputation for your brand and thus, you need to establish rapport with your…

The Challenges of Cloud Migration (and Their Solutions)Data Engineering
Ajit KumarJul 28, 20213 min read

The Challenges of Cloud Migration (and Their Solutions)

Cloud migration is a challenging endeavor. While cloud-based services will provide you a lot of benefits in the long run, such as efficiency, lower operational costs, and more, the process of getting…

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