BPO Services

Intelegencia's BPO team inspire Greater Confidence and Loyalty by Delivering Superior Customer Service consistently through clear communication.

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BPO Services Trusted. Tested. Proven.

BPO Services at Intelegencia – Communicating Consistently

You Save Money: Choosing Intelegencia as your outsourcing partner is a no-brainer. You save money by not having to hire in-house resources, experience an automatic increase in quality, have dedicated resources following up on your queries all the time and feel confident about taking strides forward that may not have been the case before.

Your Business Runs 24*7*365: Intelegencia helps you maintain a schedule that keeps your business ticking all the time. We are here for you all the time, which means your business stands to gain endless benefits as it never halts. With a variety of offerings in store for you, you get the foundation to showcase yourself as a multi-faceted vendor.

You Find Time To Build Your Business:
Letting Intelegencia handle all of your non-core business functions helps you untie yourself. Instead, you get to assign your key resources to tasks that show higher potential of generating revenue for you. We at Intelegencia become part of your extended team, letting you focus on things that matter most.


Our BPO Offerings:

Voice and Non Voice-

  • Inbound and Outbound Customer Service
  • Logistical and Admin Support
  • Inbound and Outbound Sales
  • Data Entry and Catalog Management Support
  • Account Management
  • Back Office (IVR Voice to Text Translation Support)
  • Social Media
  • Collections
  • Accounting Services
  • Staff Accounting that includes Management Reporting, Payroll Services, Billing Generation and Receivable Aging Analysis, Cash Flow Forecasting and Bank Reconciliation

 

Technical Helpdesk Support-

  • Tier 1 Level Support
  • Tier 2 Level Support
  • Tier 3 Level Support


Service Management and Helpdesk Support


Cloud and Infra and Server Support-

  • Network Monitoring
  • On/Off Premise Infra Support
  • Cloud Support – AWS, Microsoft Azure etc.

 

BPO Services

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